Privacy Policy for GardentiValux

Effective Date: February 11, 2025

GardentiValux is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and shipping/billing address provided during account registration or checkout.
  • Payment details (processed securely via third-party payment gateways).

b. Non-Personal Information

  • IP address, browser type, device information, and website activity collected through cookies and analytics tools.

c. Information from Third Parties

  • Data from third-party platforms if you engage with us through those services, such as social media.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to inquiries.
  • To send promotional materials, updates, and special offers (only with your consent).
  • To improve website functionality and enhance user experience.
  • To comply with legal obligations and prevent fraud or abuse.

3. How We Protect Your Information

We take your privacy seriously and implement robust security measures, including:

  • Secure servers and encryption for data transmission.
  • Regular security audits and updates to protect against unauthorized access.
  • Restricted access to your information, ensuring only authorized personnel handle sensitive data.

4. Sharing Your Information

GardentiValux does not sell your personal information. However, we may share your data in the following scenarios:

  • Service Providers: With trusted third-party vendors for payment processing, shipping, and marketing services.
  • Legal Requirements: To comply with legal obligations or respond to lawful requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Cookies and Tracking Technologies

GardentiValux uses cookies to improve your experience:

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: Help us analyze website performance and user behavior.
  • Marketing Cookies: Deliver targeted ads and promotional offers based on your preferences.

You can manage cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your personal data.
  • Data Deletion: Request the deletion of your information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in emails.
  • Data Portability: Request a copy of your data in a portable format.

To exercise these rights, contact us at contact@gardentivalux.com.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal and regulatory requirements.
  • Resolve disputes and enforce agreements.

8. Third-Party Links

Our website may contain links to third-party websites. GardentiValux is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.

9. Children’s Privacy

GardentiValux does not knowingly collect personal information from children under the age of 13. If we become aware of such data collection, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: